DateMate – Appointment booking system and patient app for medical and therapeutic facilities

It is still common practice in medical and therapeutic facilities for healthcare workers to manually schedule and manage appointments using paper-based systems, even though their time could be better spent on treatments. A similar burden results from the traditional method of coordinating appointments by phone, taking appointment requests from patients and notifying them of changes.

• Burden on employees due to administrative tasks
• Burden on staff due to spontaneous calls from a patient
• Burden on employees due to callbacks, in the event of changes

DateMate by Amnexis removes these grievances to best relieve the burden on staff. DateMate is a digital booking system, for treatment communities or facilities with multiple/many consultations and their patients, such as group practices, maternity clinics, radiology centers, health clinics, medical centers but also individual practices.

With the patient app, your guests can independently schedule appointments or obtain detailed information about the facility or department through the integrated information portal*. This transforms the visitor app into a personalized website for institutions.

BENEFITS:

• Resource gain Your employees have more time for the patients, because most steps of the appointment management run automatically.
• A tidy workplace Without paper calendars, your workplace is clearer and your daily structure even tidier. This frees up your head and hands.
• Best communication If you change appointments, your patients will be informed immediately via the app. An additional phone call is not necessary.
• Fewer questions through well-informed patients With the information portal, patients can be provided with important and supplementary information from your area of expertise. This makes it easier to answer some questions and free up further time.
• A lasting impression Patients can easily find their way around the patient app’s sleek and clear design and get a professional impression of your facility.

FEATURES:

MASTER APP

DateMate consists of an (master) application for the med. / therap. / therapeut. Facilities, with which all consultation hours, events and courses can be arranged according to the exact specifications. The different calendar views (fig. left) offer you all possibilities to display bookings at the reception or in the treatment room or to make or adjust them yourself. DateMate can also be connected to your HIS* to transfer patient master data directly or to open patient files at lightning speed.

• Creation and administration of all consultation hours, therapy offers and courses of a facility.
• Deposit of important accompanying information for each consultation hour.
• Manually enter, change and delete appointments.
• Automatic patient notification via app or email.
• Calendar view for different use cases.
• Creation of articles for the information portal* (texts, images, videos, instructions, workshops).
• HIS connection.
• Document exchange with patients and other institutions.
• DSGVO compliant storage of all data in the cloud.
• Linking of several facilities to a network (e.g. medical center).
• Access via web browser.
• Printing of schedules or lists of participants.

PATIENT APP

The patient app can be conveniently installed through the app stores and offers patients, among other things, an overview and detailed information about office hours/appointments, with the ability to register for available slots. With the app, patients always stay informed about their appointments and are instantly notified of any changes.

• Overview of available consulting hours incl. description and notes.
• Direct booking of appointments for free consulting hours.
• Notification of changes.
• Document exchange and communication with the facility*.
• The info portal provides insight into technical articles, instructions, brochures and video contributions of your facility*.
• Telephone function for quick dialing of facility numbers.

Download DateMate Flyer (english)